INSCOMI provides CRM solutions for the Telemarketing agencies exclusively as well as for the rest of the business verticals. Our CRM Solutions helps you to manage the customers, their interactions and critical action updates against each interaction.
INSCOMI accelerates sales by helping you spot opportunities to delight prospects, and enabling you to act faster at every step of the customer journey from lead to purchase – digitally
Everyone needs the accurate information about their customers made available to the front end teams. This is of paramount importance to ensure a good start of conversation / interaction with your customer. Our CRM solution can be integrated with any type of customer interaction medium for enhanced customer experience management. Be it Voice, Email, Chat, video call or any social media interaction, we can capture the same.
Our solution contains modules to capture all of your critical customer information right from the pre sale cycle to ongoing support and maintenance. The module also covers task/activity manager to track activities or tasks with respect to that customer interaction with task owner information, target date , status of the task etc.,
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