CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM

INSCOMI provides CRM solutions for the Telemarketing agencies exclusively as well as for the rest of the business verticals. Our CRM Solutions helps you to manage the customers, their interactions and critical action updates against each interaction.

Highlights of Our CRM Concept

INSCOMI accelerates sales by helping you spot opportunities to delight prospects, and enabling you to act faster at every step of the customer journey from lead to purchase – digitally

  • Helps in Pipeline management
  • Deal Nurturing – End to End tracking of efforts in maturing a deal captured
  • Collaboration support – Multi channel collaboration tool integration
  • Task Automation – automate your tasks effortlessly
  • Lead history tracking – easy tracking of history information
  • Data capture – all tasks and efforts including the timelines
  • Appoint scheduler – Helps you to manage your appointments and time
  • Deal / task manager – Assign and track tasks and deals for efficient tracking

CRM for Enterprises

crm for enterprises in chennai

Everyone needs the accurate information about their customers made available to the front end teams. This is of paramount importance to ensure a good start of conversation / interaction with your customer. Our CRM solution can be integrated with any type of customer interaction medium for enhanced customer experience management. Be it Voice, Email, Chat, video call or any social media interaction, we can capture the same.

Our solution contains modules to capture all of your critical customer information right from the pre sale cycle to ongoing support and maintenance. The module also covers task/activity manager to track activities or tasks with respect to that customer interaction with task owner information, target date , status of the task etc.,